Technical Support

Miyachi Europe earns a position as leading technical service provider for Miyachi, Peco and Unitek/Eapro products and systems. The dedicated, knowledgeable and highly motivated technical service team is pleased to install, train, maintain and fix products and systems sold under the Miyachi, Peco and Unitek/Eapro brands.

Technical Support is given for hardware and software ordered whether it is covered free of charge under warranty or covered as billable technical service per service call for spare parts and labor or according to special technical service contracts which vary from country to country.

Complex production processes, highest quality expectations and JIT supply chain requirements make technical service for installation, training, maintenance and repair a very important source to ensure maximum uptime. 

Should you have further questions that your local service technician in your local region in your local language cannot answer, please feel free to contact us directly at Miyachi Europe in Puchheim, Germany or at Miyachi Europe in Helmond, The Netherlands as follows:

Laser Marker, Laser Welder, Resistance Welder   Service Hotline        +49 (0)18 05/14 41 55 Monday to Thursday   7.30am – 4.30pm CET Friday                          7.30am – 2.00pm CET Fax:                            +49 (0) 89 83 94 03-65 E-Mail: service-d@mec.miyachi.com Service Calls Mr. Anton Huber Tel.: +49 (0) 89 83 94 03-26 Fax: +49 (0) 89 83 94 03-65 E-Mail: service-d@mec.miyachi.com   Spare Parts and Electrodes Mr. Johann Schreiber Tel.: +49 (0) 89 83 94 03-41 Fax: +49 (0) 89 83 94 03-68 E-Mail: spareparts-d@mec.miyachi.com

Hot Bar, Laser Systems, Resistance Welder Systems   Miyachi Europe B.V. Schootense Dreef 21 Tel.: +31 (0) 492 542 225 Fax: +31 (0) 492 536 222 E-Mail: servicenl@mec.miyachi.com

Should you wish to learn more about the electrodes assortment please click on the following link.Electrodes-E.pdf

Customised technical service:

• Practical devices and tools for special purposes
• Specialist technologies, e.g. flex compaction
• Ergonomic manual workstations
• Semi-automatic devices to manufacture of small parts
• Custom-made welding equipment – from basic integration to semi- and
  fully-automated complete solutions with component feed mechanisms

Consulting:

• Component construction
• Production process development
• Production optimization
• System integration

Software updates and upgrades
In our continous efforts to provide excellent customer service and to offer a modern data stream infrastructure, Miyachi Europe Corporation is pleased to provide a new service to our valuable customers. 

A selection of software is now available for download as follows:
1. Please click on the link below, complete the form and send us an Email with your software download request.
2. Within 48 hours on business days Miyachi Europe will respond to you by reviewing your request and sending you a link to a ftp server.
3. The link to the ftp server will be accessible for 24 hours, 48 hours or a week. This will be communicated in a confirmation Email. For safety reasons the download link will be turned inactive once the time is expired or the software was downloaded successfully.

Software download request to Miyachi Europe

This website will be updated on a regular basis offering downloads of free software updates and of billable software upgrades. This special service delivers utmost convenience and minimises time and energy invested in the accessibility and availability of Miyachi, Peco, Unitek and Eapro software.

Miyachi can not guarantee the functionality, the uptime and the accessibility of this service and/or of this software at any time as these heavily depend on the user ability to download and run the software in the necessary fashion.